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Service Design

We are striving to improve the service experience by adopting the concept of service design.

Features

Service design is viewed as increasingly important year by year in BtoB systems development. With a different approach than development methods up until now, this method is based on the value of customer experience and focuses on efforts to raise the experiential value as a service through the process of research, ideation, prototyping, implementation, and so on. By focusing on experiential value, we will propose and realize a sustainable business that is not just about functionality and efficiency.

Details of Initiatives

We have adopted the framework of service design to introduce and implement service design in our in-house developed products. Furthermore, we offer development proposals that incorporate UI/UX designs for external companies.


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